Frequently Asked Questions
Everything you need to know about your Montane shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for 1-2 day delivery within the continental United States.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are free for all domestic orders.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, Montane ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.